The terms specified below concerning electronic vignette payment collection and records for the use of specified road sections are for information only.

A vehicle exempt from vignette payment is a vehicle or vehicle combination that is, pursuant to the provision of Section 7(1) of the Act, exempt from vignette payment for the use of the specified road sections.

A vehicle operator (for a vehicle combination, "vehicle combination operator") is, pursuant to the provision of Section 2(am) of Act No. 725/2004 Coll. on the Conditions for the Operation of Motor Vehicles in Road Traffic and on amending and supplementing certain acts as amended, the owner of the vehicle or by him/her the designated holder of the vehicle registration certificate section 1 and section 2, who are recorded in the vehicle registration certificate section 1 and 2 and authorised to decide on the vehicle use, or the vehicle owner or by him/her the designated holder of the vehicle technical registration certificate, who are authorised to decide on the vehicle use.

A vehicle operator (for a vehicle combination, "vehicle combination operator") is, during the use of the specified road sections, obliged to ensure compliance with the obligation of the vignette payment pursuant to the provision of Section 4(2) of the Act.

A vehicle driver (for a vehicle combination, "vehicle combination driver“) is a driver who is authorised to drive the vehicle of the vehicle operator, which he/she certifies by presenting the vehicle registration certificate, the vehicle technical registration certificate or a similar document.

A vehicle driver (for a vehicle combination, "vehicle combination driver“) is, pursuant to the provision of Section 4(1) of the Act, obliged to pay for the vignette for the use of the specified road sections.

The Customer Service Line (Call Centre) is a telephone line that in several languages provides customers with the following services: verification of the period of validity of paid vignettes based on the vehicle/trailer licence-plate number, including dispatch of a confirmation email to the customer and repeated dispatch of the confirmation of vignette payment in electronic form to the customer; receipt of claims, complaints and suggestions by customers; and provision of information about the vignette payment obligation and the amount of vignette payment.

An operator of a vehicle exempt from vignette payment (for a vehicle combination, "operator of a vehicle combination exempt from vignette payment“) is a vehicle/vehicle-combination operator pursuant to the provision of Section 7 of the Act.

A trailer is, pursuant to the provision of Section 2(c) of Act No. 725/2004 Coll. on the Conditions for the Operation of Motor Vehicles in Road Traffic and on amending and supplementing certain acts as amended, a road non-motor vehicle designed to be towed by another vehicle to which it is connected in a vehicle combination, and vignette payment is made for trailers of O1 and O2 category.

A customer is a vehicle or vehicle combination driver who, pursuant to the Act, is obliged to pay for the vignette, or a vehicle or vehicle-combination operator who is obliged to provide for compliance with the vignette payment when using the specified road sections by the vehicle or the vehicle combination. A customer is also any other person who using the POSs, the Customer Service Line or our electronic channels (the web portal www.eznamka.sk and the mobile application for mobile devices "eznamka") is interested in issues related to vignette payment or intends to carry out or carries out a vignette payment for any vehicle/vehicles or trailer/trailers regardless of his/her legal or other relationship to this vehicle/vehicles or trailer/trailers.

Payment card is a payment tool issued by a financial institution that can be used to carry out a cash-free vignette payment. The list of payment cards accepted by the Vignette Payment Collection Administrator for the purpose of vignette payment can be found on the web portal.

A Point of Sale with staff is a location that, in terms of vignette payments, provides the following customer services: vignette payments in cash and cash-free using a payment (bank) card, issuance of confirmations, provision of general information and information about the vignette payment obligation and the procedure for filing a claim. Also, using selected Points of Sale a change in the vignette payment records in case of a change in the licence-plate number of the vehicle/trailer or the country of the vehicle/trailer registration (i.e., the vehicle/trailer itself or the vignette type and validity do not change) and the receipt of requests and documentation for recording a vehicle in the list of vehicles exempt from vignette payment.

The mobile application is the application "eznamka", which in a secured manner in several languages provides the customers the following customer services, in particular: cash-free payment for vignettes using a payment card, issuance of Confirmations in electronic form suitable for print, verification of the period of validity of paid vignettes, receipt of claims, complaints and suggestions by customers, general information and information about the vignette payment obligation.

A vehicle subject to vignette payment is, pursuant to the provision of Section 2(1) of the Act, a two-track motor vehicle or a vehicle combination up to 3.5 tonnes and a two-track motor vehicle of M1 category regardless of the maximum total permissible weight (hereinafter referred to as the "vehicle") and a two-track vehicle combination comprising a motor vehicle of M1, N1, M1G or N1G category regardless of the maximum permissible weight of the vehicle combination (hereinafter referred to as the "vehicle combination“), which is subject to vignette payment for the use of specified road sections marked by traffic signs where this vehicle or vehicle combination is not exempt from vignette payment pursuant to the provision of Section 7(1) of the Act.

Vignette means payment of a time fee for the use of the specified road sections according to the Act and comes in electronic form exclusively.

A self-service device is a technical device located at border crossings to the Slovak Republic, which (in several languages) allows customers (and without staff of the Service Provider being present) to make cash-free vignette payments using a payment card, issues Confirmations, verifies the period of validity of paid vignettes, and provides general information and information about the obligation of vignette payment.

A Confirmation of vignette payment – simplified invoice or a Confirmation of vignette payment –  invoice are documents that include all the details specified by the relevant provisions of Act No. 222/2004 Coll. on Value Added Tax as amended for a simplified invoice/invoice and at the same time all the details specified by the relevant provisions of the Act for the Confirmation of vignette payment (hereinafter referred to as "Confirmation").

The web portal is the website of www.eznamka.sk, which in several languages securely provides customers with the following services: cash-free payment of vignettes and bulk payment of vignettes using a payment card, issuance of Confirmations in electronic form suitable for print, verification of the period of validity of paid vignettes, receipt of requests, claims, suggestions and complaints by customers, and general information and information about the vignette payment obligation.

The provider of the service of vignette payment collection and records for the use of specified road sections is the National Motorway Company (Národná diaľničná spoločnosť, a.s.) and SkyToll, a. s. as the person appointed by the Vignette Payment Collection Administrator according to the provision of Section 8 of the Act.

A specified road section means a specified section of a motorway or an expressway that is marked by traffic signs and which, pursuant to the relevant provisions of the Act, may only be used after payment of the Electronic Vignette for its use.

Vignette validity means the period for which the vignette is paid. Pursuant to the provision of Section 2 of the Act, a vignette is paid for 1 calendar year, 30 days or 10 days regardless of the number of journeys made, and:

  • a 1-year vignette is valid from 1 January of the calendar year until 31 January of the following calendar year;
  • a 30-day vignette is valid for 30 days including the day specified by the Customer;
  • a 10-day vignette is valid for 10 days including the day specified by the Customer.

Confirmation of data adjustment is a confirmation of data adjustment in the vignette payment records made based on a request by the operator of a vehicle or vehicle combination.

The Vignette Payment Collection Administrator is, pursuant to the relevant provisions of Act No. 639/2004 Coll. on the National Motorway Company and on amending and supplementing Act No. 135/1961 Coll. on Roads (Road Act) as amended and the provision of Section 8 of Act No. 488/2013 Coll. on Vignette and on amending and supplementing certain acts as amended (hereinafter referred to as the "Act"), the National Motorway Company (Národná diaľničná spoločnosť, a.s.) and the funds generated by vignette payment collection represent income of the National Motorway Company (hereinafter referred to as the "Vignette Payment Collection Administrator").